|
What
is the difference between LUNIX hosting and Windows hosting?
|
|
They
are 2 different Operating systems installed on the webserver.
Both the OS support different technologies. So depending
on what your application is, we give you this option.
Pages designed in software's like ASP, MS Access, or
VBScript, are executed better on a Windows based hosting
server. Furthermore, if you are comfortable with IIS
and do not have the time to understand how UNIX works,
Windows hosting would again be a better choice.
Linux
is much more common with web hosts due to its superior
stability and because it is free. Since it is free,
Linux hosting is usually cheaper than Windows. Just
because it's free does not mean it's not as good - Linux
is an excellent product too. |
|
|
|
Why
would I need a dedicated IP? |
|
Only for people who want to provide a anonymous FTP or
use design application using SSL, need a dedicated IP,
as configuration becomes easier. In most of the cases
it is not needed. |
|
|
|
Why
don't I just go with the cheapest hosting? |
|
Advertisement
of companies providing cheap hosting and amazing features
are too good to be true. They also commit performance
and good services, but the drawback of this offers lies
in the terms of service (TOS) and acceptable use policy
(AUP) documents. Most of the server providers try to
limit the activity of the customer through these two.
Either the bandwidth or space offering is restricted.
Just
because a host is cheap does not mean that you will
receive 'cheap' service, but you must be careful. |
|
|
|
I
am using too much bandwidth! Is there anyway for me to
make it less? |
|
Yes. There are different ways and procedures in which
you can optimize the graphics and contents on your website.
By optimizing your page like this, the user experience
is better, as your site will load faster for them! |
|
|
|
How
long does it take to process my application and set up
my account? |
|
It
takes between 1- 12 hrs to setup your accounts if all
of your billing information is in order. |
|
|
|
Who
do I contact in case of a billing problem? |
|
Please send a mail to us, in the event of a billing problem
or to cancel your account, |
|
|
|
What
control panel is offered with your hosting packages? |
|
All
sites come equipped with PLESK. |
|
|
|
How
do I access my PLESK website control panel? |
|
Navigate
to https://www.yoursite.com/plesk and replace "yoursite.com"
with your domain name. You can also take PLESK for a test
drive! |
|
|
|
Can
I select my own user account name? |
|
Our
domain software generates a login name automatically and
so cannot be changed. But by using this login name, a
user can change his FTP password at regular intervals. |
|
|
|
What
servers do you run? |
|
Please
refer to our section on webhosting
to find more details about the hardware and software on
the web server |
|
|
|
Does
e-mail or FTP count against my bandwidth limit? |
|
The
total number of incoming/outgoing e-mail traffic and also
the total FTP counts against your total bandwidth |
|
|
|
What
happens if I exceed my allocated bandwidth? |
|
To ensure the fast and good data transfer of all the sites
that are hosted on our server, we try to maintain a ratio
of permissible bandwidth. Just in case you have reached
80% of your contracted limit, our technical team will
contact you for further correspondence. |
|
|
|
Do
you support mySQL? |
|
Yes.
We run mySQL server version 4.0.12 |
|
|
|
Do
you support CGI/Perl scripts? |
|
Yes,
every site comes with its own CGI-BIN to allow you to
run your own perl scripts. |
|
|
|
What
path name should I use for CGI/PERL scripts? |
|
You
may use either #!/usr/bin/perl -or- #!/usr/local/bin/perl
Both will work! |
|
|
|
How
do I access webmail for my server? |
|
All
sites are equipped with web-based e-mail. This is all
explained in your sign up letter. Usually you have to
type the syntax in this manner http://webmail.dimakhconsultants.com
to access your email |
|
|
|
How
do I enable SSI in my HTML pages? |
|
To
take advantage of Server Side Includes(SSI) in your web
page, make sure the web page has the extension .SHTML
and not .HTML |
|
|
|
Will
I be able to send and receive e-mail through DCPL server?
|
|
Yes!
You will be able to send and receive e-mail through our
servers. In technical terms, we provide both POP3 and
SMTP capabilities. |
